Reception & Frontline Office Skills QQI Level 5 (Classroom)

Wed 6.30-9.30pm • Duration: 12 weeks

Tuition Fee:          €240 (Including Examination fees)
Start Date:      Wednesday 31st January 2024

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This programme is suitable for those who wish to equip themselves with the knowledge, skill and competence in the concepts and principles underpinning Reception and Frontline Office Skills.

Course Content:

  • Professional skills required by a receptionist to operate in a busy front line position
  • Customer Care and confidentiality
  • Understand different systems, eg: phones, emails and multi-tasking.
  • Demonstrate a professional attitude to colleagues and clients
  • Learn to use a range of equipment used in a reception area
  • Tuition Fee:           €240 (Including Examination fees)

Important Information

The approach to delivery may have to be adjusted at short notice moving to online depending on advice from the Government.  Refunds will NOT BE given if classes have to move online from the classroom.  Please ensure that you have access to a device to support your learning and you are comfortable to move online.

Accreditation:       QQI Minor Award in Reception  & Frontline Office 5N1407 (5M2468)

Start Date:  Wednesday 31st January 2024